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HDFC Bank Ltd

Employment Notice For - Service RM Phonebanking
City / State - Mumbai, Maharashtra
Last Date - 10-09-2017

Job Posting Title  : - Service RM-Mumbai-0498
Start Date : - 13.07.2017
End Date : - 10.09.2017
Reference Code : - 51096679-EXT

Job Title : - Service RM-Phonebanking-Mumbai

Company

HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. "Today the Bank has a nationwide network of over 3,062 branches and 10,743 ATMs spread over 1,845 towns and cities across India". The Banks American Depository Shares (ADS) are listed on the New York Stock Exchange (NYSE) and the Global Depository Receipts (GDRs) are listed on Luxembourg Stock Exchange. The Bank has been bestowed with numerous awards and accolades from top national and international agencies & magazines.
HDFC Bank comprises of a dynamic and enthusiastic team determined to accomplish the vision of becoming a World-class Indian bank. Our business philosophy is
based on our four core values - Customer Focus, Operational Excellence, Product Leadership and People. We believe that the ultimate identity and success of our bank will reside in the exceptional quality of our people and their extraordinary efforts. We are committed to hiring, developing, motivating and retaining the best people in the industry The Banks objective is to build sound business franchises across distinct businesses so as to be a preferred provider of banking services for target retail
and wholesale customer segments. We are committed to healthy growth in profitability while ensuring the highest levels of ethical standards, professional integrity, corporate governance and regulatory compliance. Department Phonebanking

Requirements
Responsible for managing portfolios of Managed (HNW) that remain unmanned during the period of absence of the RM, where the portfolios are Unmanned customers with an objective of enhancing & deepening their relationship with the Bank
1.To ensure continuous customer engagement, in the absence of the RM
2.To ensure zero defect processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported.
3.To ensure complete and accurate resolution within the defined TATs.
4.To ensure process compliance as per the set Audit guidelines.

Employment Fraction : - Full-time

Contact Person
Malvika Chitla Recruiter
Arti Gaud Recruiter
Sheena John Recruiter
TULIKA MAHAPATRA Recruiter
Priyanka Choudhary Recruiter

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